Services
Innovative Air offers a multitude of services for our customer to choose from
Start-up Service/On-Site Evaluations
Frequently, our customers express a desire for a factory representative to be present during the initial start-up phase to offer expert guidance and ensure seamless system commissioning. In line with our commitment to customer satisfaction, Innovative Air Technologies offers DryGuard Service Packages that include onsite commissioning and system maintenance.
Innovative Air Technologies also extends an open invitation to all our customers to visit our manufacturing facility. This visitation opportunity allows our customers to witness their dehumidification system in its final testing stages, providing invaluable hands-on training. This empowers our customers with the opportunity to familiarize themselves with the equipment prior to its shipment, facilitating a smooth and trouble-free on-site start-up process.
Furthermore, should clients wish to make any adjustments or modifications, our team stands ready to accommodate their humidity control needs prior to the desiccant dehumidifier’s dispatch.
Dehumidification Seminars
Whether you are seeking an introduction to low humidity systems or want to enhance your understanding of psychrometrics & desiccant dehumidification, we are pleased to offer comprehensive seminars.
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These seminars not only delve into the intricacies of our dry air solutions, but they provide insights into effective maintenance practices for your desiccant dehumidifier, tailored to the specific requirements of your industry.
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Contact us to arrange a personalized seminar tailored to your humidity control needs and preferences.
Technical Assistance
At Innovative Air Technologies, we’re dedicated to providing our customers with the service and support they need to feel confident and competent with their dehumidification systems. Whether it’s on-site visits, phone consultations, email correspondence, or video conferences, our team is here to help.
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Our DryGuard Service Packages offer enhanced support options, including routine maintenance, troubleshooting, and priority assistance. Customers with a DryGuard Service Plan benefit from regular system check-ups, exclusive discounts on repairs, and expedited technical support for their dehumidification equipment.
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Our technical support team is comprised of seasoned experts with decades of experience in humidity control solutions. Many of our professionals have been directly involved in the testing and development of our desiccant dehumidifiers, bringing invaluable insights and firsthand knowledge to every interaction.
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Rest assured, your technical inquiries are handled by industry veterans equipped to provide practical guidance and solutions tailored to your custom dry air needs. With Innovative Air Technologies, you’ll always have access to the expertise and resources you need to keep your systems running at peak performance.
Replacement Parts
Do you need replacement parts for your desiccant dehumidifier?
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At Innovative Air Technologies, we maintain a comprehensive inventory, ensuring that most items are readily available for swift delivery, often arriving the next day.
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We invite you to contact us, providing your model number and/or serial number. Our team will collaborate with you to expedite the required replacement parts, swiftly restoring your dehumidifier to operational efficiency.
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Alternatively, you may choose to utilize our user-friendly replacement part form, accessible by clicking here. This form streamlines the process further, affording you the convenience of uploading an image of the specific part needed for expedited assistance.