Innovative Air offers a multitude of services for our customer to choose from
Start-up Service/On-Site Evaluations
Frequently, our customers express a desire for a factory representative to be present during the initial start-up phase to offer expert guidance and ensure seamless system commissioning. In line with our commitment to customer satisfaction, Innovative Air Technologies offers onsite factory start-up and extends an open invitation to all our customers to visit our manufacturing facility.
This visitation opportunity allows our customers to witness their equipment in its final testing stages, providing invaluable hands-on training. This empowers our customers with the opportunity to familiarize themselves with the equipment prior to its shipment, facilitating a smooth and trouble-free on-site start-up process.
Furthermore, should clients wish to make any adjustments or modifications, our team stands ready to accommodate their requests prior to the desiccant dehumidifier’s dispatch.
Whether you are seeking an introduction to moisture removal systems or want to enhance your understanding of psychrometrics, we are pleased to offer comprehensive seminars.
These seminars not only delve into the intricacies of our dry air solutions, but they provide insights into effective maintenance practices for your desiccant dehumidifier, tailored to the specific requirements of your industry.
Contact us at your earliest convenience to arrange a personalized seminar tailored to your humidity control needs and preferences.
Whether it involves on-site visits, phone consultations, email correspondence, or video conferences, our unwavering commitment is to offer our customers the service and support they require to achieve confidence and competence with their dehumidification systems.
We take pride in providing complimentary technical support services via phone, email, and video conferencing.
Our technical support team, comprised of seasoned experts with decades of experience in humidity control solutions, possesses a wealth of practical insights. These professionals often have firsthand experience with your specific desiccant dehumidifier, having been involved in its testing and development.
Rest assured, your technical inquiries are in the hands of industry veterans who are well-equipped to offer valuable guidance regarding your custom dry air solution.
Do you need replacement parts for your desiccant dehumidifier?
At Innovative Air Technologies, we maintain a comprehensive inventory, ensuring that most items are readily available for swift delivery, often arriving the next day.
We invite you to contact us, providing your model number and/or serial number. Our team will collaborate with you to expedite the required replacement parts, swiftly restoring your dehumidifier to operational efficiency.
Alternatively, you may choose to utilize our user-friendly replacement part form, accessible by clicking here. This form streamlines the process further, affording you the convenience of uploading an image of the specific part needed for expedited assistance.